At ThinkOutdoors.store, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help.

Returns:
– We accept returns within 3 days of the date you received your order.
– To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
– Returns are eligible for store credit only. Upon return approval, you will receive a voucher code via WhatsApp equivalent to the purchase amount, which can be used for future purchases on our website.
– Customers are responsible for the return shipping costs.

Exchanges:
– We offer exchanges within 3 days of the date you received your order.
– If you need to exchange an item for a different size or color, please contact us. Exchanges are subject to product availability.
– Customers are responsible for the return shipping costs for exchanges.

How to Initiate a Return or Exchange:
– To initiate a return or exchange, please contact our customer service team via WhatsApp at +961 76 545 668 with your order number and details of the item(s) you wish to return or exchange.

Conditions:
– Items must be returned in their original packaging and in unused condition.
– We reserve the right to refuse returns or exchanges that do not meet the above conditions.

Damaged or Incorrect Items:
– If you received a damaged or incorrect item, please contact us immediately for assistance.

Contact Us:
– If you have any questions about our return and exchange policy, please reach us via WhatsApp at +961 76 545 668.